My computer tells me that I need to upgrade to W11. Is this important?
Yes. Having the latest version of Windows will be more secure and safer.

When it checks  my computer it says it doesn’t meet the requirement for W11. Why?
Any computer older than about 2018 has parts which are now out-of-date.

A helpful analogy:
→ Your car has not changed but the rules have.
The engine is too out-of-date to go into the ULEZ zone (without a fine)
→ Your computer has not changed but the rules have.
The chips are too out-of-date to ungrade to Windows 11 (without risks)

• Can I replace the old chips?
  Not economically.
• I believe W10 stops being supported in October 2025. What does this mean?
  Microsoft will no longer issue updates to W10. The purpose of updates is to protect you from people trying to get access to your computer.
• Will my computer stop working?
  Definitely not. You will probably get lots reminders encouraging you to upgrade to W11.
• If I ignore these reminders, will everything carry on working?
  Yes BUT you will be more at risk when you use the internet. The level of risk will increase over time.

What should I do?

There are a number of alternatives:

1. Buy a replacement W11 computer. 
2. Stop doing anything involving the internet.
3. Download anti-virus software such as Norton or McAfee.
4. Do nothing,

1. Costs money, needs to be set up and all information transferred.
2. That means no internet banking, emails, WhatsApp, shopping etc.
3. Is unlikely to be able to deal with all vulnerabilities
4. Accepting the risks could mean all your online activity is vulnerable, including passwords and on-line accounts.

• What does Computer Friendly recommend?
  We believe the only really safe alternative is a ‘new’ computer. This does not have to be  brand new, just W11 compatible. We would recommend the newest that you can afford. Dell, Lenovo, HP and Acer are the biggest manufacturers with solid support records.
• Can Computer Friendly help me choose?
  Yes. It would be useful to know:

1. Your budget.
2. Accessibility needs
3. Preferred Size of screen
4. What you do (or want to do) with your computer

For advice, you would need to make an appointment at one of our DropIns. Just call 01727 617359 (Mon, Weds or Fri 10am-1pm) or email courses@computerfriendly.org.uk.

Those more technically proficent may be able to change to using Linux or some other operating system. This requires a certain level of technical knowledge – just ask. Click HERE to find out more about Linux. It is also possible to turn your laptop into a Chromebook. More information HERE.

Other things to consider:
We can advise you how to get data off or clean up your Windows 10 device before replacing, recycling or disposing.
Computer Friendly would be still happy to take your old Windows 10 device to turn them into non-Windows laptops for others to re-use